Terms of service

Terms and conditions
Any and all orders placed on this webstore adheres to our terms below unconditionally.

Orders awaiting on payment

Should payment not be received within 24 hours, your order/s will be cancelled.

Without payment, your allocated stock is not guaranteed to you

If two orders come in for an item that is locally stocked but only one is available, the order that received payment first will be processed first.

Payment of Orders

Your product/s will only be prepared/ allocated to be ordered once the funds have been received irrespective of the payment method utilized.

We do not offer payment on delivery (COD) for any of our orders.

Preparation/ Processing Time of Orders

Locally Stocked Products

We carry some products locally and we dispatch them typically within 24Hrs from the time of order.

If in the rare occasion that there is a delay on a locally stocked product we will make contact with you via a call or email..

Couriers/ Shipping and the insurance of the shipment
Rex Performance Products cannot accept any responsibility for any damage to goods, delays, inconvenience or theft during transit.

Our Couriers are 3rd parties (not in house) and therefore we cannot be held liable for any unfortunate event that might occur during transit.

We do opt for shipment protection on all of our orders (insurance) and we will mediate a claim should an unfortunate incident occur.

If you feel that your parcel is not safe with our couriers you may personally collect or you may arrange collection with your own booked courier.

Privacy Policy

Information such as your Name, Surname, and email address will remain confidential at all times.